At Sadhan Pharma, we are committed to ensuring your satisfaction with our products and services. We understand that issues may arise, and we have a straightforward return policy to assist you. Please review the following details:
- Damaged or Defective Items:
If you receive a damaged or defective item, please notify us within 3 days of the delivery date. We will arrange for a return and replacement at no additional cost to you. - Return Process:
To initiate a return, please contact our customer support team within the specified 3-day window by emailing sadhanpharmaonline@gmail.com. They will guide you through the return process, including instructions on packaging and shipping the item back to us. - Return Eligibility:
To qualify for a return, items must be in their original condition with all original packaging, labels, and tags intact. Please ensure the product is in the same condition as received. - Refund or Replacement:
You can choose between a refund or a replacement of the same product, subject to availability. Refunds will be processed within a reasonable timeframe. - Return Shipping:
For returns due to damage or defect, we will cover return shipping costs. Our customer support team will provide a prepaid return label for your convenience.
Cancellation Policy:
Please note that we do not offer a cancellation policy. Once an order is placed and confirmed, it cannot be canceled or modified. This policy ensures efficient processing and timely dispatch of all orders.
We encourage you to carefully review your order details, including items selected and shipping information, before completing checkout. If you have any questions or concerns, please contact our customer support team for assistance.
Your satisfaction is important to us, and we aim to provide prompt and efficient service while addressing any issues that may arise. For any questions or further clarification regarding our return or cancellation policy, please don’t hesitate to reach out.
Thank you for choosing SadhanPharma.com; we look forward to serving you.